Privacy Policy

1. We, at Baiyue Tours, are committed to protecting the privacy and confidentiality of the personal information provided to us by our customers and website visitors. This policy summarizes how we collect, use, and safeguard your personal information in accordance with the relevant data protection laws.
2. We collect personal information such as your name, contact details, passport information, travel preferences, and any other information necessary to provide you with our travel services. This information is collected when you make a reservation, sign up for our newsletter, or interact with our website in any other way.
3. The personal information provided by you is used for the following purposes:
   • To communicate with you regarding your travel bookings, inquiries, or other requests.
   • To process your reservations and payments.
   • To personalize your travel experience and tailor our services to meet your preferences.
   • To send you promotional offers, newsletters, or updates about our services if you have opted to receive such communications.
   • To improve our website, services, and customer support based on your feedback and interactions.
   • To comply with legal obligations and resolve any disputes that may arise.
4. We may disclose your personal information to trusted third parties under the following circumstances:
   • • To our trusted service providers who assist us in delivering our travel services, such as hotels, airlines, tour guides, and transportation providers. We ensure that these third parties have adequate data protection measures in place and only process your information for the purpose of providing the requested services.
     • If compelled to do so by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, prevent fraud, or ensure the safety of our customers or the public.
5. We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to ensure its security, confidentiality, and integrity. These measures include encryption, access controls, regular security assessments, and staff training on data protection.
6. We retain your personal information for as long as necessary to fulfill the purposes stated in this privacy policy, unless a longer retention period is required or permitted by law. Upon the expiration of the retention period, we will securely delete or anonymize your personal information.
7. Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

If you have any questions or concerns about our privacy policy or the handling of your personal information, please do not hesitate to contact us. We are dedicated to addressing and resolving any issues related to the privacy and security of your information.